Return and Refund Policy

Thank you for choosing USAMED Medical Distributors for your nitrile glove needs. We are committed to providing you with high-quality products and exceptional customer service.

In the event that you are not completely satisfied with your purchase, we have outlined our Return and Refund Policy to ensure a smooth and fair process.

Returns

1.1 Eligibility:

You may request a return within fourteen [14] days from the date of purchase.

To be eligible for a return, the nitrile gloves must be in their original, unused condition and in the original packaging.

1.2 How to Request a Return:

1.3 Return Shipping:

The customer is responsible for return shipping costs, unless the return is a result of our error (e.g., you received the wrong item or a defective product).

We recommend using a trackable shipping method when returning the product to ensure safe delivery.

Refunds

2.1 Eligibility:

To be eligible for a refund, the returned nitrile gloves must meet the criteria mentioned in Section 1.1.
Refunds will be processed for the price paid for the returned nitrile gloves.
The original shipping charges (if applicable) are non-refundable.
Refunds will not be issued for opened or used nitrile glove packets.
If the returned nitrile gloves are deemed to have been damaged due to misuse or mishandling, no refund will be issued.
If the product was purchased through a third-party retailer or distributor, please refer to their return policy for the applicable refund process.

2.2 Processing Time:

You may request a return within fourteen [14] days from the date of purchase.

2.3 Method of Refund:

Refunds will be issued to the original payment method used for the purchase.

Exchanges

3.1 Product Exchange:

We do not currently offer direct exchanges. If you wish to exchange your nitrile gloves for a different product, please follow the return policy for a refund and place a new order for the desired product.

Special Circumstances

4.1 Defective or Incorrect Items:

If you received defective or incorrect nitrile gloves, please contact us immediately or within three (3) days of receipt for further instructions.

We will cover the return shipping costs and provide a replacement or a full refund.

4.2 Damaged in Transit:

If your order arrives damaged, please document the damage and contact us for assistance. We will work with you to resolve the issue promptly.

Contact Information

For any inquiries related to returns, refunds, or exchanges, please contact us

Contact Number : (239) 266-1290

Email Address : sales@usamedicaldistibutors.com

Please note that this Return and Refund Policy is subject to change without prior notice. Make sure to review this policy before making a purchase. Your continued use of our products implies your acceptance of any updates or modifications to this policy.